Finding Lost Content

Finding Lost Content: What To Do

When your proprietary data or intellectual property is leaked to the Internet, here is what you need to know:

Act Quickly

Quick action can dramatically reduce the propagation of unauthorized content BayTSP can activate a monitoring and enforcement operation within two hours of notification.

Common Problems:

  • Leaks – Copies of music, movies, software, videogames or ebooks appear online in advance of or shortly after official release.
  • Misuse – Individuals alter your digital assets to misrepresent your company
  • Negative comments about a company – Competitors post negative or inaccurate comments about your company
  • Information posted about how to enter computer systems and pass codes
  • Leaked company or customer confidential information
  • Financial information – could affect valuation
  • Knock-offs or gray market products – direct or through auctions

Quick Results Needed - The most important elements to achieve quick results are:

  • Is this the first time the information has been released (assures that any results found are most likely the object of the search)
  • Is there a specific area of the Internet it is expected to be posted?
  • The name, size, hash, and other properties of the searched item
  • Are there alternate product names or project code names used
  • What would the title be in other languages where it may have traveled

What Part of the Internet?

  • Movies, music, software, games and TV content are usually found on P2P or auction sites.
  • Brand problems usually occur in Web sites, text and document files, links, and meta-tags and can be in many languages.
  • Comments and competitive information are usually found in Usenet groups, public Web sites, Internet Relay Chat (IRC) channels, and specific company hate sites based on a twist on a company’s name or brand.
  • Image files such as logos or other trademarked are usually web and in FTP sites.

BayTSP Coverage

BayTSP’s successful approach uses spider based search technology that can scan all aspects of the Internet worldwide in less than 15 minutes for the lost asset. Standing relationships with all 5 star rated ISP’s means BayTSP can usually coordinate the process with your legal team to identify, disconnect, and in some cases arrest the individual at the source.

Worldwide Internet Coverage

  • P2P Networks
  • eDonkey (support all clients)
  • BitTorrent (support all clients)
  • Fasttrack (KaZaA, Grokster, Imesh)
  • Gnutella (support all clients)
  • Ares and Warez

Public Networks

  • IRC (Internet Relay Chat)
  • Usenet Groups
  • FTP (File Transfer Protocol)
  • Public Websites
  • General www sites worldwide
  • Blogs and Community sites (MySpace, etc)
  • Corporate Intelligence sites. (Internalmemos, Fxxxedcompany, etc)

Video Trading Networks

YouTube, Yahoo Video, Google Video, MySpace Video, Metacafe, Dailymotion, Veoh, and others

Auction Trading Networks

eBay North America and regional markets - Argentina, Australia, Austria, Belgium (NL), Belgium (FR), Brazil, Canada, China, France, Germany, Hong Kong, India, Ireland, Italy, Korea, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom.

Yahoo Auctions, Craigslist, and other auctions on request (OverStock, Ubid)

FirstAlert® Notification

Clients will be set up for Immediate Alert Status. Team members quickly review the search findings and confirm that the content relates to the client. The Team then moves to notify the client and initiate the investigations and reports that have been scripted by the client. Clients can be notified by phone, pager, email, IM, or Blackberry.

Litigation Support Services

BayTSP can provide evidence packages to support any potential litigation. Investigation, evidence gathering and chain of custody procedures can be customized to each client’s needs. BayTSP also offers expert testimony support.

Contact BayTSP Now! - Quick placement of search spiders will aid in the removal of your content in a timely manner. Call BayTSP or email sales@BayTSP.com to start your protection before it becomes an uncontrolled problem.